NSF International certification for repair centers demonstrates operational excellence and emphasis on quality

ANN ARBOR, Mich. and BROOKLYN PARK, Minn. – NSF International, a global organization with more than 70 years of independent product testing and certification expertise, including automotive supply chain products, has certified 70 ABRA Auto Body & Glass Repair Centers via the NSF Collision Repair Shop Certification program. Auto Body Repair of America (ABRA), a leading national vehicle repair company, is the first company to earn NSF collision repair shop certification and plans to certify all its Auto Body & Glass Repair Centers.

ABRA’s Executive Vice President of Operations, Scott Krohn, said, “We are pleased to have 70 of our repair centers now certified by NSF International. This independent certification is confirmation of our ongoing commitment to providing superior quality repairs and exceptional customer service. We continue to work hard toward a goal of earning NSF certification for every one of our ABRA repair center locations.”

The NSF Automotive Collision Repair Shop Certification Program provides independent, third-party oversight of collision repair shops and certifies a shop’s ability to consistently conduct high quality repairs. To earn certification, each of ABRA’s certified repair centers has met the following requirements:

  • Perform high-quality, consistent repairs
  • Use and maintain proper equipment for the job
  • Have qualified and trained personnel
  • Use quality parts for repairs
  • Respond promptly to complaints and consumer feedback
  • Utilize modern computer estimation systems
  • Provide excellent customer service

For meeting these requirements, ABRA certified repair centers are authorized to use the NSF Certified Collision Repair Shop mark. Certified repair centers are also listed on NSF’s website and undergo ongoing audits to maintain certification.

“Being the first to earn NSF collision repair shop certification, ABRA Auto Body & Glass is highlighting its leadership in quality and operational excellence. Additionally, consumers now have the benefit of selecting a shop that has earned independent, third-party certification from NSF International to repair their vehicles,” said Dave Parzen, Senior Technical Project Manager, NSF International Automotive Certification Programs, which includes the Collision Repair Shop Certification Program.   

NSF Automotive Supply Chain Certification: NSF International’s Collision Repair Shop Certification Program complements the NSF Automotive Parts Distributor Certification Program, which certifies that auto parts distributors have quality, inventory and part traceability systems in place, and the NSF Automotive Parts Certification Program, which certifies parts via testing and inspection to identify high-quality parts that are equivalent to the OE service parts in form, fit and function. Additionally, the NSF Automotive Recycler Certification Program certifies a recycler’s ability to meet extensive grading, labeling and traceability requirements as well as federal, state and local recycler regulations.  

Additional Information: Distributors and manufacturers of automotive parts and shops seeking information about NSF International's Automotive Certification Programs can visit nsfautomotive.com, email autoshop@nsf.org or call +1 734-214-6271.

Editor’s Note: Media interested in more information can contact Liz Nowland-Margolis at media@nsf.org or +1 734-418-6624.

About NSF International: Founded in 1944, NSF International is an independent global organization that writes standards, and tests and certifies products for the food, water, health sciences and consumer goods industries to minimize adverse health effects and protect the environment (nsf.org). In addition to NSF’s Automotive Aftermarket Parts Certification Program, the company is one of the world’s largest automotive registrars to ITO/TS 16949 via NSF International Strategic Registrations (NSF-ISR).

About ABRA Auto Body & Glass: Founded in 1984 and headquartered in Brooklyn Park, Minnesota, ABRA is a leading provider of vehicle repair services specializing in collision repair, paintless dent removal, and auto glass repair and replacement. ABRA’s mission is to be the best auto body and glass company in America by providing quality repairs, in a timely manner, with friendly, helpful service. For more information about ABRA visit www.abraauto.com.