Human resources play a significant role in fulfilling our products / services. In watching this webinar, you will be able to answer the following questions:

  • What are the required competency requirements of team members doing work under our organization’s control that affects the performance and effectiveness of the management system?
  • Do we have the correct records of these team members’ competency (e.g.  education, work history, training certifications, etc.)?
  • Is our team taking appropriate actions for persons to acquire the necessary competence, and then evaluating how effective these actions are?