Ask ten people how to categorize Human Error and you’ll get approximately 100 answers. Ask NSF and you’ll get one answer! We will walk you through our methodology to help you identify suitable categories based on the science of human error. If you can’t categorize you can’t measure, and if you can’t measure you cannot improve! Listen to this webinar to learn about one approach rooted in the science of Human Error and aimed at achieving breakthrough improvements in Human Reliability.

Webinar Presenter: Jim Morris, Executive Director of Pharma Biotech, NSF International