Ask 10 people how to categorize human error and you’ll get approximately 100 answers. Ask NSF and you’ll get one answer! We walk you through our methodology to help you identify suitable categories based on the science of human error. If you can’t categorize, you can’t measure and if you can’t measure, you cannot improve! This webinar shares an  approach rooted in the science of human error and aimed at achieving breakthrough improvements in human reliability.

Webinar Presenter: Jim Morris, NSF International