You are your toughest critic, so a key principal of the ISO clauses is the self-evaluation program of internal auditing. As a major tenet of the continual improvement cycle, a well-planned and properly executed internal audit activity affords an organization the opportunity to:

  • Objectively review system performance and drive continual improvement against the shortcomings
  • Benchmark best practices and incorporate into organizational activities / processes / departments to ensure that lessons learned are capitalized upon
  • Collect and retain the needed evidence to demonstrate conformance / non-conformance to the ISO standard requirements

In this session, we will discuss the standard’s expectations and requirements, along with the common practices and pitfalls of an internal audit program.