Root Cause Analysis for Corrective and Preventive Action

Virtual Learning8 hours

Course Overview

Root cause analysis (RCA) is a method for problem-solving that identifies permanent practical solutions. RCA is required as part of corrective action in GFSI-benchmarked schemes. If you struggle with repeat non-conformances or problems that seem hard to solve, this instructor-led course provides you with the tools for finding effective solutions to food safety and quality issues.

What this course covers

  • Select an appropriate RCA tool based on the nature of the problem

  • Identify which issues are truly significant and prioritize efforts

  • Explore ways to identify potential factors causing problems and select the most likely cause(s)

An email address is required for registration and to receive the login instructions.

Upon registration, you will receive an email with instructions on how to access the training course through NSF’s eLearning portal. Any additional information pertaining to the course will be sent in your confirmation email.

You will find your course material and homework/exam on the eLearning portal. You will need to access the portal in order to successfully complete the course and print your certificate. Upon successful course completion, you will gain access to print your official NSF Certificate.

Who should Attend

Operational, Quality, Technical Staff and Food Safety personnel working in manufacturing or retail with food safety plans and programs. Also suitable for professionals new to the industry.

View the Full Course Description

Course Objective

At the end of the program, learners will be able to: 

  • Apply a root cause analysis approach to non-conformances 

  • Challenge your results to be sure you have identified the root cause 

  • Implement corrective actions and monitor their effectiveness  

  • Close out a non-conformance  

  • Introduce two practical approaches to your colleagues that they can use immediately (5 Whys and 6 Ms) 



As an Association for Continuing Education and Training (IACET) Accredited Provider, NSF Training and Education offers CEUs for its programs that qualify under the ANSI/IACET Standard. NSF Training and Education is authorized by IACET to offer the number of CEUs below for this program. 

0.65 CEU’s 


Computer and Internet Connection: 

You will need regular access to a computer with an internet connection. High speed broadband access (LAN, Cable or DSL) is recommended. 

Compatible Web Browsers: Firefox, Chrome, Safari, IE Edge and higher 



NSF is committed to accommodating the learning requirements of all our stakeholders. If you require special assistance for any reason, please contact your regional office one week prior to your class. 

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