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Complaints and Concerns

Want to report an NSF service, certified product or other matter? Let us know about misuse of the NSF mark, as well as any listed products and companies in violation of our policies.

NSF will respond to all complaints and notify the complainant upon closure. Decisions related to certification activities by NSF may be appealed. NSF will conduct a review of the appeal and make a decision following the applicable appeals process. For further information, contact quality-feedback@nsf.org.

Product Manufacturer Information

Complaint Company Name

Complaint Manufacturer Address

Complaint Manufacturer City

Complaint Manufacturer Region/Location

Complaint Manufacturer State

Complaint Manufacturer Zip

Product (as applicable)

Product Type

Model Number

Serial Number

NSF Mark Number

Complaint

Description

Describe in detail the specific complaint (e.g. website, date of purchase, location of purchase) or action desired.

Attach File(s)

Acceptable File Types: JPG, PDF, PNG, GIF. Please do not exceed 10MB.

Complainant Information

First Name

Last Name

Title

Organization

Phone Number

Region/Location