COVID-19 Business Resources

With our scientific understanding of the COVID-19 virus rapidly changing, constant improvement is critical. NSF has the expertise to continuously review and evolve protocols based on changing public health risks and the latest scientific research.
Masked restaurant worker at a register

With our scientific understanding of the COVID-19 virus rapidly changing, constant improvement is critical. NSF has the expertise to continuously review and evolve protocols based on changing public health risks and the latest scientific research.

Preparation and planning are essential parts of a successful opening. Spacing and plexiglass, ordering ample PPE for staff, installing hand sanitation stations and displaying social distancing signage to clearly articulate your COVID-19 preventative measures are crucial. It’s essential for staff to understand the policies and procedures you have in place to mitigate the risk of COVID-19 – clear communication of expectations, repercussions and how to handle customers who don’t comply must all be part of an operating plan.

COVID-19 Preventive Practices

For any COVID-19 preventive program to be effective, businesses must introduce new processes and create new habits, from rigorous sanitation protocols and social distancing practices, to controls for shielding employees and customers from unnecessary interaction, limiting indoor capacity and increasing air ventilation.

All businesses that are reopening should be watching out for the three Cs:

  • Closed places: Indoor spaces require different protocols than outdoor spaces: look at ventilation, flow of people, capacity, etc.
  • Crowded spaces: Think of capacity for the particular space and the ability to maintain physical distancing
  • Close proximity: Ensure physical distancing between “bubbles” of people and review the flow and movement of people through the space, trying to ensure physical distancing can be maintained

When reopening and operating a business during the pandemic, it’s important to:

  • Planning: Ensure you have the right program in place from the start. In this unforgiving environment, self-assessments are not enough. An independent verification of COVID-19 preventive measures, like the Checked by NSF™ program, can help restaurant owners build confidence to open and operate with continuity.
  • Agility: Decreasing community infection rates can easily lead to a false sense of security, which can promote complacency in following necessary protocols and procedures. It’s imperative that any COVID-19 mitigation program contains rigor and is constantly evolving to reflect the changing nature of the pandemic.
  • Systematic approach: What works on day 1 may not work on day 20 or day 200. As the situation evolves, so must the protocols and procedures. To provide the greatest level of protection, restaurant owners must establish new habits and behaviors, which takes time and consistency.

Public Health Posters for Businesses and Public Facilities

About NSF

NSF has 75 years of public health, hygiene and infection control experience, and a strong heritage in health and environmental science. We understand how to manage the transmission of infectious disease and we can now bring this expertise to new sectors and businesses that need our support.