Virtual Audits and Next-Gen Livestream Communications

Enable real-time remote interaction for rich information sharing between frontline workers and third-party auditors or corporate colleagues.
Man watching remote audit on laptop - Virtual Audits and Next-Gen Livestream Communications | NSF

Business travel is costly—not only in expense, but also in days of lost productivity. NSF EyeSucceed, powered by TeamViewer, allows food industry subject matter experts and auditors to communicate directly with distributed facilities via livestream. From their computer or tablet, they can connect with a frontline manager or worker wearing smartglasses to see what the wearer sees, hear what they hear.

NSF EyeSucceed is ideal for a wide range of applications, including:

  • Virtual audits of food handling
  • Real-time expert assistance in field operations
  • Live technical support for equipment issues
  • Seafood quality inspections
  • Supplier quality calibration
  • Complaint or compliance investigation

Paired with cost-effective smartglasses, our software allows the remote user to communicate concepts to the wearer clearly and specifically with real-time tools like annotation (highlighting and drawing in the wearer’s field of vision) and file sharing (instantly sending the wearer a set of visual instructions or a short video).

NSF EyeSucceed makes documentation simple with inline tools for photo or video capture or for call recording. And communication can be one-to-one or one-to-many — a smartglass wearer can connect with multiple users globally to share process demos, invite collaboration and more.

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To ensure impartiality, use of NSF management systems consulting services or attending NSF training sessions does not provide an advantage, nor is it linked in any way to the granting of certification.