Equipment Maintenance and Remote Assistance
Any food business depends on its equipment, machinery and appliances to be working at full capacity to meet production numbers. When a machine goes down, so does profitability.
NSF EyeSucceed, powered by TeamViewer, helps companies avoid costly equipment downtime by:
- Delivering on-demand installation and maintenance instruction. Workers can access routine upkeep information as needed, right at the machines.
- Making technical support available via remote livestreaming. Local facilities can minimize downtime with real-time help—with no travel time.
As with our employee training platform, equipment upkeep information can be shared via smartglasses with frontline managers and workers right when they need it, hands-free and in the wearer’s field of vision. Whether it’s step-by-step instructions for the installation of a new machine being rolled out globally or a daily cleaning checklist for a heavily used appliance, content can be simplified and customized for clarity and consistency.
NSF EyeSucceed, Powered by TeamViewer, Brings Remote Assistance Within Reach
When a machine does fail, there’s no time to wait for an expert technician to arrive onsite. Instead, the technician can connect from their computer or tablet with a frontline manager or worker wearing smartglasses to see what the wearer sees and hear what they hear.
Our software allows the remote technician to communicate instructions to the wearer clearly and specifically with real-time tools like annotation (highlighting and drawing in the wearer’s field of vision) and file sharing (instantly sending the wearer a set of visual instructions or a short video).
Keep Your Equipment Up and Running
NSF EyeSucceed, Powered by TeamViewer, for Remote Audits Helps Businesses Avoid Disruptions and Keep Moving
Insights and Expertise
NSF EyeSucceed, Powered by TeamViewer, Provides Wendy’s AR Technology for Food Safety and Supplier Oversight
Augmented Intelligence and Smart Glasses Technology
News and Events
NSF EyeSucceed Smartglass Solutions Win SmartBrief Innovation Award
October 14, 2021
Setting the Standard With NSF: Utilizing Technology to Train Employees in the Foodservice Industry
August 31, 2021
NSF EyeSucceed’s Augmented Reality (AR) Is Transforming the Food Industry
August 24, 2021
Regulatory Science Research Needs Initiative, ICH Q9 & More: Feb. News Update
February 3, 2022