Internal, Supplier and Audit Program Management

Need an independent review of your quality management system, greater confidence in a critical supplier or support managing an audit program? We provide experienced lead auditors and auditors for risk-based internal and supplier audits, from individual engagements to complete audit program management.

Our audits identify compliance gaps and opportunities to improve QMS effectiveness. We support planning, execution, reporting and follow-up, with findings focused on compliance and process effectiveness.

Test your QMS before an external auditor does. We conduct independent, risk-based internal audits and gap assessments for organizations ranging from small companies to global manufacturers. We review QMS processes, identify systemic gaps and assess opportunities to strengthen your quality system.

We can manage audit planning, execution, reporting and follow-up. The findings help you address QMS weaknesses before they become external audit findings and support continuous improvement.

Reduce vendor risk and quality issues

Gain confidence in your suppliers and strengthen supply chain control. We conduct independent, risk-based vendor and third-party audits, including supplier qualification audits, with a scope tailored to the products and services supplied. We assess quality controls, regulatory compliance, and process capability.

Our truly global team can manage supplier communication, report findings, and coordinate follow-up through deficiency closure. If you face urgent vendor quality concerns, recurring failures or compliance risks, we can investigate the issues and help define immediate follow-up actions.

Keep your audit program on track

Maintain a risk-based audit program with clear oversight, consistent execution and effective follow-up. If you need temporary capacity or want to outsource audit program management, we can serve as your interim Audit Program Manager or manage the full program. Support includes audit prioritization, auditor allocation, scheduling, performance monitoring, reporting and escalation.

We also oversee findings, CAPAs and follow-up to support program effectiveness. In addition to program management, clients can outsource their entire audit program to our team. We can provide qualified auditors, conduct audits, manage follow-up activities and help ensure consistency and continuity across the program.

This can help stabilize a program affected by missed audits, insufficient resources, inconsistent findings or weak follow-up.

Auditor competence training to strengthen your team's auditing expertise

Equip your auditors to evaluate medical device processes beyond a conventional audit checklist. NSF's lead auditors and technology experts provide tailored competence training for internal, supplier and lead auditors, including risk-based auditing, interview techniques and evidence evaluation. Topics can include software, SaMD, AI, cybersecurity, connected devices and digital health. Training can help close competence gaps ahead of audits, after findings or as responsibilities expand.

Whether you need an internal audit, supplier qualification or monitoring, auditor competence training or ongoing audit program support, tell us what you need to address. We can discuss the scope and next steps with you.