Root Cause Analysis for Corrective and Preventive Action

Virtual Learning8 hours

Course Overview

Root cause analysis (RCA) is a method for problem-solving that identifies permanent practical solutions. RCA is required as part of corrective action in GFSI-benchmarked schemes. If you struggle with repeat non-conformances or problems that seem hard to solve, this instructor-led course provides you with the tools for finding effective solutions to food safety and quality issues.

What this course covers

  • Select an appropriate RCA tool based on the nature of the problem

  • Identify which issues are truly significant and prioritize efforts

  • Explore ways to identify potential factors causing problems and select the most likely cause(s)

An email address is required for registration and to receive the login instructions.

Upon registration, you will receive an email with instructions on how to access the training course through NSF’s eLearning portal. Any additional information pertaining to the course will be sent in your confirmation email.

You will find your course material and homework/exam on the eLearning portal. You will need to access the portal in order to successfully complete the course and print your certificate. Upon successful course completion, you will gain access to print your official NSF Certificate.

Who should Attend

Operational, Quality, Technical Staff and Food Safety personnel working in manufacturing or retail with food safety plans and programs. Also suitable for professionals new to the industry.

View the Full Course Description

Course Objective

At the end of the program, learners will be able to: 

  • Apply a root cause analysis approach to non-conformances 

  • Challenge your results to be sure you have identified the root cause 

  • Implement corrective actions and monitor their effectiveness  

  • Close out a non-conformance  

  • Introduce two practical approaches to your colleagues that they can use immediately (5 Whys and 6 Ms) 

 

Accreditation  

As an Association for Continuing Education and Training (IACET) Accredited Provider, NSF Training and Education offers CEUs for its programs that qualify under the ANSI/IACET Standard. NSF Training and Education is authorized by IACET to offer the number of CEUs below for this program. 

0.65 CEU’s 

 

Computer and Internet Connection: 

You will need regular access to a computer with an internet connection. High speed broadband access (LAN, Cable or DSL) is recommended. 

Compatible Web Browsers: Firefox, Chrome, Safari, IE Edge and higher 

 

Accommodations 

NSF is committed to accommodating the learning requirements of all our stakeholders. If you require special assistance for any reason, please contact your regional office one week prior to your class. 

Additional Recommended Courses

Implementing SQF Systems

This newly refreshed and completely updated Implementing SQF System course is designed for those individuals, such as the SQF practitioner, responsible for developing, aligning, verifying, maintaining, and otherwise supporting the site’s SQF food safety System and its culture of food safety.

With a focus on continuous improvement, practical activities provide attendees the opportunity to align their existing programs with the SQF Code and build skills that will enable an environment where food safety is a top priority.

NOTE: Attendees will be referring to Edition 9 of the SQF Code frequently during the training course. Attendees should have their copy of the applicable SQF Code printed or readily available electronically.

This course covers food safety requirements only. For information on building your quality management system and related training, please see the SQF Quality Systems for Food Packaging Manufacturers training course US, Canada.

Exam Details:

  • Exam is optional for course participants and is offered through NSF Training and Education Services

  • The exam is an additional fee

  • Instructions on registering for and taking the exam are provided during the program

  • The exam can be purchased in US Dollars or Canadian Dollars

An email address is required for registration and to receive the login instructions.

Upon registration, you will receive an email with instructions on how to access the training course through NSF’s eLearning portal. Any additional information pertaining to the course will be sent in your confirmation email.

You will find your course material and homework/exam on the eLearning portal. You will need to access the portal in order to successfully complete the course and print your certificate. Upon successful course completion, you will gain access to print your NSF Certificate.

Who should Attend

Operational, Quality, Technical Staff and Food Safety personnel working in manufacturing or retail with food safety plans and programs. Also suitable for professionals new to the industry.

Prerequisites

It is recommended that participants have successfully completed a HACCP training course meeting the definition found in the Glossary of the SQF Code, edition 9 before attending this course.

Internal Auditor: SQF

Conducting internal audits with a food safety focus is required to determine whether your SQF food safety system is implemented effectively. The analysis of results is critical to ensure that the food safety plan continues to be effective. Challenges to achieving continual improvement in food safety programs can occur due to improperly conducted and documented internal audits.

Gain the knowledge and skills to internally audit your SQF food safety system effectively to ensure food safety and compliance with SQF requirements in this course.

This course is applicable to all SQF Food Safety Codes and meets the internal auditor training requirements of other food standards although it has a focus on the SQF Code. Participants must bring their copy of the applicable SQF Code to the training program.

An email address is required for registration and to receive the login instructions.

Upon registration, you will receive an email with instructions on how to access the training course through NSF’s eLearning portal. Any additional information pertaining to the course will be sent in your confirmation email.

You will find your course material and homework/exam on the eLearning portal. You will need to access the portal in order to successfully complete the course and print your certificate. Upon successful course completion, you will gain access to print your official NSF Certificate.

Who should Attend

Operational, Quality, Technical Staff and Food Safety personnel working in manufacturing or retail with food safety plans and programs. Also suitable for professionals new to the industry.

ISO 9001:2015 Internal Auditor

This two-day virtual course is designed to equip participants with the essential knowledge and skills needed to conduct effective internal audits of Quality Management Systems (QMS) based on the ISO 9001:2015 standard.

Our engaging and interactive training sessions delve into core principles of the ISO 9001:2015 Quality Management System, providing learners with an understanding of its requirements and application in real-world scenarios. Through a blend of teaching, group activities and dynamic class discussions, learners will acquire the necessary internal auditing skills to assess the effectiveness of their organizations QMS. The requirements of ISO 19011:2018 Guidelines for auditing management systems will be used as the foundational requirements for internal audits.

Key topics covered:

  • Understanding the ISO 9001:2015 Quality Management System

  • The four phases of an internal audit: Planning, Preparation, Performing the Audit and Reporting/Verification

  • Building a foundation around fundamental organizational process

  • Maintaining a “big picture” perspective during internal audits

  • Testing the effectiveness of each process to optimize organizational outputs

Our expert instructors guide participants through each phase of the internal audit process, emphasizing practical application and value-added auditing techniques. Classroom lecture is seamlessly integrated with hands-on workshops, ensuring that participants grasp the nuances of internal auditing and can apply learned concepts directly within their organizations.

Participants are encouraged to bring a copy of their ISO 9001:2015 standard to the training session for reference and practical application.

An email address is required for registration and to receive the login instructions.

Upon registration, you will receive an email with instructions on how to access the training course through NSF’s eLearning portal. Any additional information pertaining to the course will be sent in your confirmation email.

You will find your course material and homework/exam on the eLearning portal. You will need to access the portal in order to successfully complete the course and print your certificate. Upon successful course completion, you will gain access to print your official NSF Certificate.

Who should Attend

Operational, Quality, Technical Staff and Safety personnel working in industries with quality management systems.

Prerequisite(s): A solid understanding of the ISO 9001:2015 version of the standard is essential for participation in this course.