Video: The CAPA Hierarchy
February 23, 2018
In this short video, NSF’s pharma biotech expert Jim Morris introduces a concept called the CAPA hierarchy. This is one of the most simple and powerful tools in NSF’s tool box to help companies improve their root cause analysis, investigation system and investigation reports. Jim explains how the CAPA hierarchy works, provides some context and offers some tips on its implementation.
How NSF Can Help You
Get in touch to find out how we can help you and your business thrive.

What’s New with NSF

NSF Issues First-Ever MSC Certification for an Eel Fishery to Perupez S.A.C. and Sakana del Peru
June 19, 2026Third-party certification plays a key role in independently verifying the sustainability of seafood operations.
Spritzer Becomes First Malaysian Bottled Water Brand Certified by NSF for Beverage Quality
May 21, 2026The leading Malaysian bottled water and beverages brand has earned NSF certification from ANSI-Accredited Product Certification Body – Accreditation #0216.
NSF Annual Review and Impact Report 2025 Now Live
April 20, 2026NSF has published its Annual Review and Impact Report 2025, detailing the organization’s progress over the past year and outlining strategic priorities for 2026.