Impact
Our Sustainability Journey
NSF’s formal sustainability journey began in 2023, when we committed to gathering data, setting benchmarks and identifying where we could make the biggest impact. Our sustainability strategy is focused on addressing key areas proactively using a “glocal” approach. Whether installing solar panels in Brazil or eliminating single-use plastics in Michigan, we empower teams to take ownership of sustainability while encouraging them to track and share their achievements.
Our Impact in Numbers
0.44
Total incident rate
19,559
Training hours delivered
8
Business resource groups
6.2
Years, average team member tenure
324M
Litres water recycled in Wales Lab
141
Tons waste diverted
Our
Impact
0.44
Total incident rate
19,559
Training hours delivered
8
Business resource groups
6.2
Years, average team member tenure
324M
Litres water recycled in Wales Lab
141
Tons waste diverted
Helping Clients Achieve their Sustainability Goals
As an organization, our environmental “handprint” extends beyond our own walls. Working in partnership with clients, regulators and agencies, our sustainability impact extends far and wide, from setting the industry standards that drive continual improvement to enabling our clients to deliver clean water to millions of homes.
Continue Reading
323B
323B
Gallons of clean water treated
500+
500+
Audit days annually for ISO 27001/20000
34,000
34,000
People attended NSF training courses
60,000
60,000
Organic food products certified
Reducing Our Internal Footprint
We’re monitoring a vast array environmental data to minimize operational emissions and resource consumption. From reducing greenhouse gas emissions to limiting waste in our labs, our teams are focused on developing new ways to support our planet.
2024
Scope 1, 2 and 3 Emissions
Scope 1
2845
Scope 2
5824
Scope 3
33471
Health, Safety and Wellness
At NSF, we believe our team is our most valuable asset. They drive our business forward with their passion, dedication and hard work. By championing a safe, inclusive and supportive work environment, we not only meet high standards but empower our employees to thrive.
Team Health and Safety
In 2024, we launched a global Health, Safety, Security, and Environment program and a Global Safety Manual that embodies our “Goal Zero” mindset—aiming to eliminate workplace injuries and near misses completely.
Team Wellbeing
The physical and mental health of our team members is a top priority. For the third consecutive year, we observed World Mental Health Day on October 10. We also supported workload balance with ‘Focus Fridays’ and our Employee Assistance Program continued to provide emotional, financial and legal advice.
Supporting Our People
Our culture promotes a supportive working environment including eight Business Resource Groups (BRGs), which are voluntary, team-member-led groups that drive engagement and build connections across our diverse and international workforce.
Continue Reading
Stakeholder Engagement
NSF is recognized as a global authority in public and environmental health, and this status is reflected by the depth and breadth of our strategic partnerships with academic institutions, professional and regulatory bodies, industry associations, governments and NGOs around the world.
Community Engagement
Across all NSF hubs, we actively engage with the communities we serve, sponsoring social and charitable activities.
In 2024, we raised more than $110,000 for good causes, inspired young scientists, and supported those in need through volunteering.
Continue Reading
60%
60%
Of team are women
99%
99%
Of team completed health and safety training
400+
400+
Team members in Business Resource Groups
0.44
0.44
Recordable incident rate
Corporate Governance
As a global public health organization, we operate in a highly complex landscape, collaborating with clients, regulators and partners worldwide.
Our governance committees, policies and procedures form the backbone of our organization, ensuring we can navigate this complexity with transparency, accountability and integrity, maintaining trust for our stakeholders.
Cyber and Information Security
Our ISO/IEC certification underscores our commitment to best-in-class security practices, ensuring that data and information are effectively safeguarded across every level of the organization, supported by policies, training and threat detection.
Corporate Ethics and Legal Adherence
At NSF, ethics and integrity are fundamental to our daily activities. Our Code of Ethics serves as a guiding framework, outlining our commitment to ethical business practices. Our Compliance and Risk team plays an essential role in maintaining the integrity of our operations, while our Quality team manages and monitors our accreditations, ensuring that we consistently meet required standards. In addition, our Legal team continuously monitors regulatory changes across the world to ensure we remain compliant with all relevant local laws.
Financial Controls and Compliance
At the core of our financial governance strategy is a commitment to transparency, accuracy and compliance. To uphold these principles, we implement rigorous external and internal auditing measures that safeguard financial integrity and minimize risk.
Continue Reading
Supply Chain Management
Careful supplier onboarding is a key attribute of our supply chain management practices, ensuring that ethical processes are followed and that suppliers act in line with our Global Procurement Guide. To further enhance supply chain security, our Supplier Security Policy integrates robust information security requirements into contracts and statements of work.
Continue Reading