February 2022
· 2 min read
When the pandemic shut down in-person dining, online ordering, fast food, drive-thrus and even drone deliveries made it easier than ever to get burgers, fries and your favorite culinary delights.
But behind the scenes, food-service operations were challenged as they’ve never been before.
Being an occasional fast-food eater myself, I investigated this issue and found some interesting information to share.
A recently released NSF survey suggests it’s time for a change in how quick-service restaurants (QSRs) move into 2022. The good news: You may notice some changes in how your food is delivered or picked up. The bad news: You may want to be a little more patient.
Here are a few examples of how the survey’s results may be influencing your local burger or sandwich restaurant.
Considering the state of these quick-service restaurants, you may want to be more patient and understanding, just as you would be with your chef at home.
In 2021, NSF commissioned an independent study surveying a random sample of 680 quick-service restaurants workers and decision makers around the globe. The study identified concerns around food safety, recruitment, retention, team member training and the supply chain.
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