Making the right call at the right time with the right information differentiates your organization from your competitors. Being able to foresee, clarify and evaluate potential risks, and then to mitigate them with cost effective, timely actions, will keep you and your team at least one step from recurring issues, two steps from recalls or regulatory action and three steps from a crisis! John Johnson provides insight into how embedding skills in risk-based decision making can help your team achieve more despite an ever-changing business environment.