July 2016

White Paper: What’s the Difference Between 10/20/70 and 70/20/10?

Traditional education confined to a classroom often fails to change employee behavior, wasting time and money. By understanding the difference between 10/20/70 and 70/20/10, as described in this case study, you can understand the difference between education and training. Education succeeds in improving workplace behaviors, but training rarely does.