NSF was originally established as the National Sanitation Foundation in 1944 at the University of Michigan School of Public Health as an independent, non-governmental, not-for-profit, 501 c 3 organization. The mission of NSF International is to protect and improve human health, a mission we share with regulatory agencies and personnel whose job is to do the same.
Regulators play a critical role in NSF standards development, conformity assessment programs, training and technical services through cooperation, collaboration and partnership.
The mission of the Regulatory Affairs experts at NSF is to support the legislative, regulatory and academic communities and to help them fulfill their public health protection responsibilities. Let NSF be a resource to you!
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What do the letters "NSF" stand for?
The letters in our organization’s name do not actually stand for any specific words today. They were derived from our founding name dating back to the 1940s, which was the National Sanitation Foundation. Our name was changed to NSF International in the early 1990s when the National Sanitation Foundation and NSF Testing Labs were merged.
How can I obtain current NSF Listings of certified products?
Specific listings of any NSF-certified product are free to anyone visiting our website. These listings are updated daily.
How can I get on the mailing list for NSF publications?
By completing the application form and mailing or faxing it to NSF International, Attn: Marketing, 789 Dixboro Road, Ann Arbor, MI 48105.
Who do I contact with questions regarding specific NSF or NSF/ANSI Standards (not certified products)?
Send letter or email to Jessica Evans (email@example.com), Director of Standards. Please enclose all pertinent information regarding the issue and the affected standard.
How can I get an NSF employee to do a presentation about a specific NSF program or service?
Contact Stan Hazan, Senior Director, Regulatory Affairs and Association Programs, at 800-NSF-MARK (800-673-6275) or firstname.lastname@example.org.
How do I file a complaint about a product?
To file a complaint, please complete the online complaint / investigation form. Hard copies of the form may be obtained by contacting Stan Hazan, Senior Director, Regulatory Affairs and Association Programs, at 800-NSF-MARK (800-673-6275) or email@example.com. When completing a complaint form, please be sure to include all relevant information, e.g., source and location of the complaint, specific details, product description, model number and/or serial and location of complaint, specific details, product description, model number and/or serial number, evidence of NSF mark misuse, etc.
What does NSF do with a complaint about certified products?
Upon receipt of a complaint form, a copy is forwarded to the appropriate service representative for validation. Validation should occur through an investigation at the site within two weeks. If the complaint is found valid, the subject company of the investigation is informed. If found invalid, the complaint file is closed and placed in the official NSF corporate file. If a complaint is valid, the manufacturer is instructed to produce corrective action to regain conformity to the standard.
What is a public notice?
A public notice is a process by which NSF informs the public, industry, and regulatory communities of a non-conformance of public health significance found in a listed product that is not corrected. These notices are generally performed through the use of publications, press releases, and website notification.
- Open How do I propose a change to a standard?
Have Questions? Need to Request an Investigation
Contact Our Regulatory Affairs Hotline
- e firstname.lastname@example.org
- p +1 734 769 5105
Toll Free USA
+1800 NSF MARK (800 673 6275)
NSF Regulatory Experts
are available to make presentations at meetings and conferences, in person or via webinar, on a wide variety of public health topics.
Federal Legislative and Regulatory Affairs, and Professional and Industry Associations
Stan Hazan, Sr. Director
- p +1 800 673 6275, x5105
- e email@example.com
State and Local Health Departments
Ron Grimes, Manager
- p +1 800 673 6275, x6863
- e firstname.lastname@example.org
Building and Plumbing Inspectors, Water Regulators and Water Utilities
- p +1 800 673 6275, x5196
- e email@example.com
Product Certification Inquiries and General NSF Information
- p +1 800 673 6275, x5705
- e firstname.lastname@example.org