ISO 9001 Quality Management Systems Certification

  • Overview
  • Benefits of Certification
  • Why Work With NSF?
  • Certification Process

ISO 9001 provides a set of uniform requirements for a quality management system. The standard is based on a number of quality management principles including a strong customer focus, support of top management, the process approach and continual improvement.

For more information, call toll free (U.S. only) 888.673.9000, ext. 6881 or worldwide +1 734.827.6881 or email information@nsf-isr.org.

Benefits of Certification

A focus on quality management is essential in sustaining business success. With over a million ISO 9001 certificates issued around the world, certification is no longer "a nice to have," but an essential business tool.

For both service and manufacturing organizations, the numerous benefits of a certified ISO 9001 management system include:

  • Ability to work in industry segments that require or expect certification
  • Improved product, process and service quality
  • Less waste and improved productivity
  • A focus on customer satisfaction as performance objectives must be aligned to customer expectations
  • A competitive advantage in the market

Why Work With NSF?

Our approach ensures that audits focus on performance, not just strict conformance. Our stringent auditor training and ongoing evaluations ensure audit consistency. Gain the advantage with NSF-ISR auditors who are experts in your industry and can anticipate issues that may impact your audit experience.

NSF-ISR is focused on value-added auditing and services. The NSF Online web-based interface allows our clients to see audit reports and schedules, respond to auditors and benchmark performance with management reports and graphical dashboards. Experienced auditors, superior management tools and a focus on client performance make NSF-ISR your preferred registrar.

Certification Process

The NSF-ISR ISO 9001 management systems certification process consists of these steps:

  1. Application and Contract – Your company submits an application and signs a contract (master agreement).
  2. Audit Team Assignment – NSF-ISR assigns an auditor team.
  3. Document Review – We perform a document review (when required) for the management system (MS) and issue a report of conformance or nonconformance.
  4. On-Site Readiness Review (ORR-Stage 1 Audit) – As the first stage of the certification process, NSF-ISR verifies readiness of the MS to continue with the certification process.
  5. Certification Audit (Stage 2) – Our audit team conducts an on-site audit to verify conformity to the specified standard.
  6. Independent Review – A certification board reviewer recommends the final certification/recertification decision.
  7. Notification of Certification – We notify your organization in writing, issue the certificate and publish the certification in our online listings.
  8. Surveillance Audits – NSF-ISR performs semiannual or annual audits to verify the MS is being maintained.
  9. Reassessment – NSF-ISR performs reassessment audits in accordance with requirements.

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