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If you think human error is the real cause of your quality problems then think again! It isn’t. Human error is only the symptom, never the cause. It is the starting point of your investigation, never the conclusion. Over the last 5 years delegates from over 245 companies and from at least 4 regulatory agencies have attended this course. All have gone away with very practical tools and techniques to help reduce so-called ‘human error’. Remember, error reduction will potentially save you £millions and protect you from severe regulatory action. You will go away with the tools needed to reduce errors, protect your business and drive continuous improvement.