In the business world, there is an ever-present demand to meet or exceed customer expectations, keep costs down, and create efficiencies. Depending on the business, there may be statutory and regulatory changes occurring that need to be addressed as well. A certification to the ISO 9001 standard helps a business achieve all of the above and more.
If your business can work in a more efficient way and get all of its processes aligned and understood by everyone in the organization, this will have a positive effect on its culture. A certification to ISO 9001 through NSF will help kick-start a new culture of continuous improvement.
Choosing NSF for your ISO 9001 certification is a smart move. Any industry of any size can benefit from this certification. NSF has conducted audits and performed certification activities for organizations ranging from two-person operations to large, multinational companies with a global impact.
“Our subject matter experts are at the top of their field,” said Mike McRandall, Director of Management Systems at NSF-ISR, “and not all certification bodies can say that.”
Our leaders serve on writing teams that create the standards that aerospace industry vendors and manufacturers are measured against.
Their years of experience give them a leg up in client relations, too. If an organization finds itself in a situation of not conforming to the standard, this should be viewed as an opportunity for improvement, and that is exactly how NSF-ISR will present it.
“A nonconformance can be one of the most valuable things to come out of an audit,” said McRandall.
A major factor in how effective this feedback is lies with how the information is presented. “We are skilled and adept in how we present the findings and how our technical team follows up with the client afterwards,” he said.
Most industries require vendors to be certified, but it pays to do your research and know a little about the many companies claiming to be able to certify your business. When seeking certification services, it is important to look for those that are accredited.
“There are entities that advertise certification services that don’t even do an audit on your business. Most often, you will find that these entities aren’t actually accredited certification bodies,” said McRandall. “Many clients find out the hard way by showing that piece of paper from an unaccredited certification body to a prospective customer, only to have that prospective customer find out that their choice of certification body is not actually accredited.” This can be extremely detrimental to a business.
It may have been a while since your company operations were audited and certified. That new improvement to your production line? It may feel recent, but sometimes a check of the records indicates that it occurred nearly 10 years ago. It’s easy to get comfortable, but how would your company know that a new, even better way has been identified? Certifications through NSF-ISR can keep you up to date on current findings. A new nonconformance can be detected because of a new standard, and that may actually set your organization up for success. This also fosters an environment of continuous improvement that everyone can be happy about, from the front lines to the top lines of management.
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