NSF TraQtion® Helps Red Robin to Innovate
Nicole Jones, Quality and Commercialization Manager at Red Robin restaurants, is responsible for product noncompliance and vendor compliance programs. Watch as she shares her experience of selecting a compliance solution.
“Red Robin currently has about 600 restaurants in the United States, and we have approximately 20 in Canada. At Red Robin, we try to be very innovative. We have four menu runs each year. For each menu run, we bring in new ingredients and new suppliers. That means that we must get all those suppliers and ingredients approved for quality.
“It’s a very big challenge to keep up with our quality innovations. Currently, we have about 240 SKUs, or food specifications, in our system. And that equals about 300 manufacturing facilities that produce these items that we’re trying to manage. So it can get very complex. This is why we looked to move toward digital, to help us manage all this data and ensure that we’re staying in compliance.
“We were looking for a solution to help us manage all this data. We were using spreadsheets that are not easy to use. It’s very time-consuming. They don’t provide us the output we need — it was a lot more additional work to try to figure out those scorecards or outputs we needed on our vendors. With moving toward NSF TraQtion®, they do all the footwork for us.
“With NSF TraQtion®, at a click of a button we’re able to see real, live data and where our vendors are as far as score carding, and that’s just a great feature to have. NSF TraQtion® supplier management is not only managing our vendor compliance, but the product specification module is managing all of our product noncompliance. And NSF TraQtion® product quality is also going to manage our product evaluation program. So with those three components, we’re really going to be able to get a true scorecard as to which of our suppliers or products are outlying and which we really need to focus on to get back up to compliance. This just makes us a better-quality team, and we’re just so excited to have NSF TraQtion®.”
How NSF Can Help You
What’s New with NSF
iNADO Partners with NSF to Support Members and Athletes
May 27, 2026iNADO is pleased to welcome NSF’s expertise and experience in support of its members and the athletes they serve
NSF Ends UK’s Three-Year Testing Gap with REG 31 Testing Designation
May 20, 2026NSF’s Oakdale laboratory becomes the UK’s sole facility offering comprehensive BS 6920 and REG 31 testing, closing a critical drinking water safety gap.
Tangent® Materials Announces Industry First: Tangent PolySheet™ CB Earns Certification to NSF 537, Becoming the First PFAS-Free NSF Standard 51 Food Equipment Material
May 20, 2026New food-grade synthetic cutting-board sheet, engineered from the ground up without per- and polyfluoroalkyl substances (PFAS), establishes a new materialsafety benchmark for food-contact and food-equipment applications.
NSF Expands Food Equipment Portfolio with Electrical Safety Testing and Certification
April 30, 2026Manufacturers now have a “one-stop-shop” for both sanitation and electrical safety certification, enabling market expansion and regulatory compliance.