Certification Enforcement Actions
The products and/or manufacturers shown here are in violation of NSF certification and/or registration policies. The specific reason for each violation is contained within each alert.
Violations may include:
- Unauthorized use or misuse of the registered NSF certification mark on products, packaging, literature, websites or advertising,
- Implication or misleading language that products are NSF certified when they are not, or
- A previously certified product or registered facility that has had its NSF listing revoked.
If you have any questions or comments about these alerts, or if you want to report continued misuse of the NSF mark, please submit an online complaint/investigation form or contact Stan Hazan, Senior Director, Science and Regulatory Affairs at email@example.com or 800-NSF-MARK (800-673-6275).
Dates: February 11, 2014
Company: Tru Water Filters
1/900 Pacific Highway
Gordon NSW 2072
Product(s): All HydROtwist branded water filters
Issue: Unauthorized use of the NSF certification mark, unauthorized claims of NSF certification and misrepresenting NSF certification.
Description: The Tru Water website, www.truwater.com.au, is falsely claiming that its HydROtwist branded water filters are certified by NSF. Tru Water is not an NSF certified company and is not authorized to use the NSF mark on any of its products, including the HydROtwist branded water filters. The website is also using the NSF mark and claims of NSF certification in conjunction with products manufactured by other companies, such as the Omnipure E5515 SB, which is not certified by NSF. Additionally, there are several instances throughout Tru Water’s website where Tru Water is misrepresenting NSF certification of certain products made by NSF certified manufacturers. Specifically, Tru Water’s website claims that the Omnipure models OMB934-1 Micron and the OMB934-1 MPB and the Doulton Sterasyl filters are “NSF Certified and Tested” for performance claims such as cyst, lead, turbidity and particulate reduction, when in fact, these products are only certified by NSF to NSF/ANSI Standard 42 for material requirements only. NSF has not tested these models for any performance claims.
Dates: December 6, 2013
4721 Ironton Street
Denver, CO 80239
Product(s): All MusclePharm Products
Issue: Unauthorized use of NSF certification marks and claims of NSF certification on product packaging and advertising as well as unauthorized claims that products were manufactured in an NSF certified or registered facility.
Description: MusclePharm is not an NSF certified or NSF GMP registered company. MusclePharm is not authorized to use any NSF certification marks, to claim that any of its products are certified by NSF or to claim that they have been manufactured in an NSF GMP certified or registered facility. Any MusclePharm products bearing NSF marks, or claims of NSF certification or claims of being manufactured in an NSF certified or registered facility are not approved or certified by NSF International.
Dates: December 3, 2013
Company: Everyday Living by The Kroger Company
3800 Southeast 22nd Avenue
Portland, OR 97202
Issue: The use of NSF International’s certification mark on products that are not NSF certified.
Description: Meat thermometers with a model number of 61152 bearing the NSF certification mark are being offered for sale at a number of locations. Model 61152 is not NSF certified.
Dates: November 18, 2013
Company: Katadyn Asia Co., Ltd.
Seunghee Bldg. 4th Floor
163 Sinsa-dong, Eunpyung-gu Seoul
Republic of Korea
Issue: Unauthorized use of an NSF International test report and claims of NSF certification.
Description: Katadyn Asia Co., Ltd. is displaying on their website, http://katadyn.co.kr/01com/com04.asp, a test report bearing the NSF mark This test report was issued to Marathon Ceramics. Marathon Ceramics is not a NSF certified company nor is Katadyn Asia Co., Ltd.
Dates: October 21, 2013
Company: Sullivan Import & Export PTY
14 Soutpan Street, Laboria Area
Upington, Northern Cape, 8801
Republic of South Africa
Product: Chia Seed
Issue: Unauthorized use of the NSF/QAI mark and fraudulent certification documentation.
Description: Distributing fraudulent certification documentation, which includes the NSF/QAI mark, thus implying this product is certified by NSF/QAI International.
Dates: October 15, 2013
Company: Tami Systemtenik
Kaki Bukit Road 1
Eunos Technolinnk Blk 7 #03-04
Issue: Unauthorized use of the NSF mark on website - www.tami.com.sg
Description: Tami Systemtenik is using the NSF mark on their website implying that their products are certified by NSF International. They do not have any NSF certified products.
Dates: June 20, 2013 and October 11, 2013
Company: Driven Sports Inc.
672 Dogwood Ave.
Franklin Square, NY 11010
Product: CRAZE Performance Fuels (all flavors)
Issue: Unauthorized use and claim on product packaging that product was manufactured in a NSF GMP for Sport certified facility
Description: Driven Sports Inc. is not an NSF GMP for Sport registered company and is not authorized to claim that any of their products have been manufactured in an NSF GMP for Sport certified facility. Any products bearing this statement were not authorized to make this type of claim and these products have not approved, certified or authorized by NSF International.
Date: September 26, 2013
Company: All About Naturals, Inc.
2627 East Parleys Way
Salt Lake City, UT 84109
Issue: Unauthorized use of the NSF GMP registered mark.
Description: The NSF GMP registered mark appears on the website, www.allaboutnaturals.com. All About Naturals, Inc. is not authorized to use any NSF mark and is not GMP registered by NSF International.
Date: September 20, 2013
Company: Nature’s Choice
Product: Aloe Vera Dalton Max 700
Issue: Unauthorized claim of QAI certification on website.
Description: Claim being made on website that the Aloe Vera Dalton Max 700 product is certified by Quality Assurance International. This product is not certified by QAI.
Date: September 19, 2013
Company: Global Refrigeration Inc.
5855 Grant Ave.
Cleveland, OH 44105
Product: Various commercial refrigerated products ( Ice Cream Cabinets, Chests, Storage Freezers, etc.)
Issue: Unauthorized use of the NSF mark on product specification sheets.
Description: NSF mark appears on product specification sheets. Products manufactured by Global Refrigeration Inc. are not certified by NSF.
Date: September 19, 2013
Company: Helen Exports PVT.
Frederick Bojars Vej 61
Product: Dairy Products
Description: A counterfeit certificate of registration supposedly issued by NSF-ISR is claiming to be registered by NSF-ISR HACCP and Food Safety Registration. Helen Exports PVT. Is not registered by NSF-ISR.
Date: July 22, 2013
Company: Kaap Bossie Netherlands
P.O. Box 8075
1201 HB Hilversum
Product: ORGANIC HONEYBUSH TEA (for Adults and Children Versions)
Issue: Unauthorized use of the NSF/QAI mark on product literature.
Description: Distributing product literature with the NSF/QAI Certified Organic mark, thus implying these products are certified by NSF/QAI International.
Date: May 2, 2013
Company: Ginde USA, Inc.
4004 Sardis Drive, Suite 6
Indian Trail, NC 2807904
Issue: Unauthorized use of the NSF mark on the website, www.gindepipesystems.co, and marketing materials.
Description: As of April 2012, Ginde USA, Inc. products have not been certified by NSF International.
Date: August 10, 2012
Company: Fire & Safety Equipment Co., Inc.
2924 W. Armitage Avenue
Chicago, IL 60647
Description: Fire & Safety Equipment Co., Inc. is advertising its products as being NSF approved and is using the NSF mark on their literature. Their products are not certified by NSF International.
Date: March 27, 2009
Amado Nervo # 450-A, Del. Tlahuac C.P. 13260
Description: Diprec, by the unauthorized use of the NSF International registered trademark on its website, Diprec.com, is implying its food service equipment is NSF International certified when, in fact, it is not.
Date: March 30, 2009
Company: LSE-Systems AG
Description: LSE-Systems AG is referencing their water pipe renovation system as being NSF Standard 61 certified on its website thus implying that they are NSF certified when, in fact, they are not NSF certified.
Date: June 18, 2007
7039 E. Slauson Ave.
Los Angeles, CA 90040-3620
Product: Dishwashers and Pot and Pan Washers
Issue: Unauthorized use of the NSF International certification mark
Description: Adamation is misrepresenting a number of dishwashers by the use NSF International certification mark on its website and product manuals. These items are not certified by NSF International.
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What do the letters "NSF" stand for?
The letters in our organization’s name do not actually stand for any specific words today. They were derived from our founding name dating back to the 1940s, which was the National Sanitation Foundation. Our name was changed to NSF International in the early 1990s when the National Sanitation Foundation and NSF Testing Labs were merged.
How can I obtain current NSF Listings of certified products?
Specific listings of any NSF-certified product are free to anyone visiting our website. These listings are updated daily.
How can I get on the mailing list for NSF publications?
By completing the application form and mailing or faxing it to NSF International, Attn: Marketing, 789 Dixboro Road, Ann Arbor, MI 48105.
Who do I contact with questions regarding specific NSF or NSF/ANSI Standards (not certified products)?
Send letter or email to Jessica Evans (firstname.lastname@example.org), Director of Standards. Please enclose all pertinent information regarding the issue and the affected standard.
How can I get an NSF employee to do a presentation about a specific NSF program or service?
Contact Stan Hazan, Senior Director, Regulatory Affairs and Association Programs, at 800-NSF-MARK (800-673-6275) or email@example.com.
How do I file a complaint about a product?
To file a complaint, please complete the online complaint / investigation form. Hard copies of the form may be obtained by contacting Stan Hazan, Senior Director, Regulatory Affairs and Association Programs, at 800-NSF-MARK (800-673-6275) or firstname.lastname@example.org. When completing a complaint form, please be sure to include all relevant information, e.g., source and location of the complaint, specific details, product description, model number and/or serial and location of complaint, specific details, product description, model number and/or serial number, evidence of NSF mark misuse, etc.
What does NSF do with a complaint about certified products?
Upon receipt of a complaint form, a copy is forwarded to the appropriate service representative for validation. Validation should occur through an investigation at the site within two weeks. If the complaint is found valid, the subject company of the investigation is informed. If found invalid, the complaint file is closed and placed in the official NSF corporate file. If a complaint is valid, the manufacturer is instructed to produce corrective action to regain conformity to the standard.
What is a public notice?
A public notice is a process by which NSF informs the public, industry, and regulatory communities of a non-conformance of public health significance found in a listed product that is not corrected. These notices are generally performed through the use of publications, press releases, and website notification.
- Open How do I propose a change to a standard?