Video: The CAPA Hierarchy
February 23, 2018
In this short video, NSF’s pharma biotech expert Jim Morris introduces a concept called the CAPA hierarchy. This is one of the most simple and powerful tools in NSF’s tool box to help companies improve their root cause analysis, investigation system and investigation reports. Jim explains how the CAPA hierarchy works, provides some context and offers some tips on its implementation.
How NSF Can Help You
Get in touch to find out how we can help you and your business thrive.

What’s New with NSF

NSF Launches Protocol 549 for Glyphosate Reduction Claims
October 14, 2026P549 is the first standard globally that validates glyphosate reduction performance of water filtration systems and products.Cambium Analytica, an NSF Company, Opens New Lab in Traverse City, Mich
October 6, 2026Ribbon cutting debuts innovative 15,000-square-foot testing facility to support evolving needs of the food & supplement industries.
NSF Drives Industry Conversations at SupplySide Global 2026 - Las Vegas, Oct. 26–30
September 17, 2026NSF returns to SupplySide Global with expert-led training and trusted certification solutions. Visit Booth 4741 to discover how NSF and Cambium Analytica help brands build trust, increase consumer confidence and stand out in a competitive marketplace.
NSF Welcomes Hanjun Kwon, Managing Director, APAC
September 14, 2026Experienced business leader to drive sustainable growth, organizational development and operational excellence across the Asia-Pacific region.