Village Farms is one of North America’s largest producers, marketers and distributors of greenhouse-grown tomatoes, bell peppers and cucumbers. With over 100 supplemental suppliers delivering to 20-plus retailers, Village Farms turned to TraQtion to ensure supplier compliance with the FSMA rule on Foreign Supplier Verification Programs (FSVP).
Village Farms need to ensure supplier compliance with the FSMA rule on Foreign Supplier Verification Programs (FSVP). Its desired solutions included a central database of U.S. FDA and retailer supplier requirements and the ability to match a supplier to specific retailer secondary requirements in real time and to support business decisions about supplier compliance with retailer guidelines.
“Our old system relied too much on constant input and was based on individuals’ availability and expertise. It was hard to find the data we needed, and we didn’t automatically know when any certifications were close to expiring.” — Senior Vice President of Food Safety and Scientific and Regulatory Affairs, Village Farms
TraQtion provided Village Farms with supplier compliance tracking. With document controls and data consolidation, Village Farms can automatically enforce not only its compliance requirements but also the rules of its retail clients. With the online portal, suppliers can upload documents and answer questionnaires, minimizing document chasing and eliminating error-prone spreadsheets and time-consuming administrative tasks.
”TraQtion gave us everything we were looking for, and we didn’t have to compromise anywhere.” — Senior Vice President of Food Safety and Scientific and Regulatory Affairs, Village Farms
Village Farms reported productivity improvements — from speeding up the time to compile supplier information to producing operational reports and resolving open issues. The time spent compiling supplier data for client mock recalls decreased from three days to 30 minutes. With TraQtion quality and compliance software, Village Farms no longer needed to manually search through paperwork and spreadsheets. By digitizing its supplier network, Village Farms can easily search this network with a click of a button, maximizing productivity and increasing the return on investment.
“TraQtion does what it previously took four people individually updating reports to do. With TraQtion, we can answer questions instantly rather than going through sheets of data. It saves us time and has provided 100% return on investment.” — Senior Vice President of Food Safety and Scientific and Regulatory Affairs, Village Farms